{"id":11935,"date":"2024-06-25T09:34:47","date_gmt":"2024-06-25T07:34:47","guid":{"rendered":"https:\/\/www.orteanext.com\/nouvelles\/ortea-training-for-an-excellent-after-sales-service\/"},"modified":"2025-06-12T12:10:49","modified_gmt":"2025-06-12T10:10:49","slug":"ortea-training-formation-continue-pour-un-excellent-service-apres-vente","status":"publish","type":"post","link":"https:\/\/www.orteanext.com\/fr\/nouvelles\/ortea-training-formation-continue-pour-un-excellent-service-apres-vente\/","title":{"rendered":"ORTEA TRAINING : FORMATION CONTINUE POUR UN EXCELLENT SERVICE APR\u00c8S-VENTE"},"content":{"rendered":"<p>Afin de garantir un service apr\u00e8s-vente toujours plus proche du client, Ortea investit dans la formation continue des techniciens de ses canaux de distribution et de ses clients \u00e0 travers un programme de Formation, r\u00e9alis\u00e9 au si\u00e8ge de l&rsquo;entreprise. Cette activit\u00e9 permet aux participants d&rsquo;obtenir des informations d\u00e9taill\u00e9es sur nos \u00e9quipements, ce qui permet d&rsquo;effectuer des travaux d&rsquo;entretien et de r\u00e9paration efficaces et rapides.<\/p>\n<p>L&rsquo;ordre du jour de nos sessions est g\u00e9n\u00e9ralement structur\u00e9 en deux parties : th\u00e9orie et pratique.<\/p>\n<ul>\n<li>Sessions th\u00e9oriques : Au cours de ces sessions, les caract\u00e9ristiques des produits Ortea sont expliqu\u00e9es, en mettant l&rsquo;accent sur les m\u00e9thodologies de conception, les principes de fonctionnement et les sch\u00e9mas de c\u00e2blage. Ces informations aident les participants \u00e0 comprendre la technique de conception, am\u00e9liorant ainsi leur capacit\u00e9 \u00e0 identifier et \u00e0 r\u00e9soudre les probl\u00e8mes.<\/li>\n<li>Sessions pratiques : ces sessions impliquent un travail manuel sur l&rsquo;\u00e9quipement, permettant aux participants de se familiariser avec les proc\u00e9dures d&rsquo;exploitation pour la maintenance et le d\u00e9pannage.<\/li>\n<\/ul>\n<p>Au cours de ces sessions, les participants apprennent toutes les notions n\u00e9cessaires pour :<\/p>\n<ul>\n<li>V\u00e9rifier les param\u00e8tres sur le site pour s\u00e9lectionner l&rsquo;\u00e9quipement ad\u00e9quat.<\/li>\n<li>Installer, d\u00e9marrer et mettre en service les \u00e9quipements.<\/li>\n<li>R\u00e9soudre les probl\u00e8mes.<\/li>\n<li>Effectuer l&rsquo;entretien et les r\u00e9parations.<\/li>\n<\/ul>\n<p>Chez Ortea, nous sommes toujours \u00e0 l&rsquo;\u00e9coute des besoins de nos clients et nous offrons un service apr\u00e8s-vente qui allie exp\u00e9rience, expertise et proximit\u00e9 pour garantir des solutions rapides et de qualit\u00e9.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Afin de garantir un service apr\u00e8s-vente toujours plus proche du client, Ortea investit dans la formation continue des techniciens de ses canaux de distribution et de ses clients \u00e0 travers un programme de Formation, r\u00e9alis\u00e9 au si\u00e8ge de l&rsquo;entreprise. Cette activit\u00e9 permet aux participants d&rsquo;obtenir des informations d\u00e9taill\u00e9es sur nos \u00e9quipements, ce qui permet d&rsquo;effectuer [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":11923,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[13298],"tags":[],"class_list":["post-11935","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nouvelles"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ortea Training : formation continue pour l&#039;excellence du service<\/title>\n<meta name=\"description\" content=\"Pour assurer un service apr\u00e8s-vente proche du client, Ortea investit dans la formation des techniciens par un programme de formation.\" \/>\n<meta name=\"robots\" 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